In this section we will be looking at the background to communication skills training.
Someone might ask ask: “Why bother? Doctors have been talking to patients for years without having this sort of training.”
The answer to this is that when researchers started talking to patients about consultations with doctors it soon became apparent that some doctors communicated far better than others. As research has progressed it has also become apparent that good medical communication can be taught. It is not just a matter of being nice, or of style. There are certain communications skills which can be acquired by doctors in both undergraduate and postgraduate training, and which make a big difference to the outcome of medical consultations … … more in purchased course package.