Advanced Communication Skills
Module 2
Part 1. Advanced Communications Skills.
In our over 12 years of experience in training doctors to take the MRCEM Part C/OSCE examination we have found that some doctors struggle with many parts of the exam if they have not had training in the modern theory and practice of communication skills.
To help candidates develop their communications skills, we have devoted a large section of this online course to this essential aspect of OSCE revision …
… more in purchased course package.
In this section we will be looking at the background to communication skills training.
Someone might ask ask: “Why bother? Doctors have been talking to patients for years without having this sort of training.”
The answer to this is that when researchers started talking to patients about consultations with doctors it soon became apparent that some doctors communicated far better than others. As research has progressed it has also become apparent that good medical communication can be taught. It is not just a matter of being nice, or of style. There are certain communications skills which can be acquired by doctors in both undergraduate and postgraduate training, and which make a big difference to the outcome of medical consultations … … more in purchased course package.
In the previous section we looked at the evidence around communication in a medical consultation which shows that some doctors communicate much better than others and that successful communication is something that can be learnt by doctors.
In this section we will be using a widely recognised guide to good medical communication skills, known as the Calgary-Cambridge guide …
… more in purchased course package.
19. Summarises at the end of a specific line of inquiry to confirm understanding before moving on to the next section 20. Progresses from … … more in purchased course package.
In this video will be looking at the parts of the guide which deal with giving explanations and making clinical management plans with the patient …
… more in purchased course package.
This is the last page about stage two. This video focuses on the closing stages of the consultation …
… more in purchased course package.
There are 15 other headings in the guide, which were not covered in these four videos. These cover similar ground to headings 33 to 52, but go a bit deeper …
… more in purchased course package.
Part 2. Examples of Difficult Communications Skills OSCEs
Part 3. Presenting to the examiner.
Part 4. Teaching stations.